Privacy Policy

Welcome to VEO3 ("we," "our," "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our API services (collectively, the "Services"). Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

We may collect information about you in a variety of ways. The information we may collect via the Services includes:

Personal Data

Personally identifiable information, such as your name, email address, and payment information, that you voluntarily give to us when you register for an account or make a purchase.

Usage Data

Information our servers automatically collect when you access the Services, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site. We also collect data related to your API usage, including API calls, prompts, and generated content.

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Services to:

• Create and manage your account.
• Process your transactions and manage your credits.
• Provide and improve our API services.
• Monitor and analyze usage and trends to improve your experience with the Services.
• Notify you of updates to the Services.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• Respond to customer service requests.

We do not share your personal information with third parties except as described in this Privacy Policy. We may share information we have collected about you in certain situations:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing (e.g., Stripe), data analysis, and hosting services (e.g., Google Cloud).
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Depending on your location, you may have the following rights regarding your personal data:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

If you would like to exercise any of these rights, please contact us.

Our Services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information from our files as soon as possible.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

If you have questions or comments about this Privacy Policy, please contact us at: support@veo3gen.app.